Terms of Service

LetClear is a software service that helps UK landlords track property compliance and run decision checks (such as eviction readiness and new tenancy readiness) against the data they enter.

LetClear is not legal advice. It is a decision-support tool. Verdicts are computed deterministically from the data you supply and the rules we encode. For high-stakes situations, consult a qualified solicitor.

You must be at least 18, resident in the UK, and act on your own behalf or with authority for any properties you add. You are responsible for keeping your login credentials secure and for the activity on your account.

You retain ownership of all data you enter and documents you upload. You grant us a limited licence to store and process this data only to operate the service for you.

You are responsible for the accuracy of the data you enter. The verdicts produced by LetClear are only as good as the inputs.

You agree not to:

• use the service to harass, mislead, or take unlawful action against any tenant or third party
• attempt to access another user's account or data
• scrape, reverse engineer, or attempt to derive the source code of the service
• use the service to store or transmit malware, unlawful content, or content that infringes another party's rights

During the free beta, the service is provided at no cost. When paid plans launch, pricing, billing cycles, and trial terms will be presented before any payment is taken. Subscriptions can be cancelled at any time from your settings; you keep access until the end of the current billing period.

We aim to keep LetClear available continuously but do not guarantee uninterrupted service. We may need to perform maintenance, address security issues, or deal with infrastructure outages. Where possible we will give notice in advance.

To the fullest extent permitted by law, LetClear is provided “as is” and “as available.” We do not accept liability for:

• losses arising from any landlord action you take in reliance on a verdict produced by the service
• indirect, incidental, or consequential losses
• loss of profits, revenue, business, or opportunity

Nothing in these terms excludes liability that cannot lawfully be excluded under UK law (including death, personal injury caused by negligence, and fraud).

You may close your account at any time from settings. We may suspend or terminate accounts that breach these terms. On termination, your data is deleted in line with our Privacy Policy.

We may update these terms. Material changes will be announced via email to your account address before they take effect. Continued use of the service after the change indicates your acceptance.

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Questions about these terms: hello@letclear.co.uk.